Class Schedule

Click on a class below to begin the enrollment process:

ACLS Update/Renew 2020 Guidelines with Precourse Work and Precourse Self-Assessment (Optional BLS Add on)

ACLS Update/Renewal 2020 Guidelines with Precourse Work and Precourse Self-Assessment (Optional BLS Add on) Effective 8.1.2021

We are no longer offering Part 1 (zoom) Part 2 skills 

Description

The AHA Advanced Cardiovascular Life Support Course (ACLS) Provider Course is intended for Healthcare workers who direct or participate during the resuscitation of a patient. The course emphasizes the importance of good CPR to patient survival, the integration of effective basic life support with advanced cardiovascular life support interventions, and the importance of effective team interaction and communications during resuscitation.

  • Recognition and early management of respiratory and cardiac arrest
  • Airway Management
  • ACLS Pharmacology
  • Basic Life Support (BLS) review
  • Management of acute coronary syndromes and stroke
  • How to be both a leader and a team member in a resuscitation team

This class will cover ACLS content, videos, dysrhythmia overview, exam review and demonstration of skills. Knowledge of cardiac dysrhythmias is essential.  The exam contains multiple rhythm strips for interpretation.

Continuing Education certificate will be given at the class.  Digital card will be sent within 24 hours.

  • Precourse Assessment and Pre-Course Work must be completed before coming to the class.
  • Course will include ACLS Overview, rhythm review, exam review and megacode review.  Skills testing will include adult BLS, Airway Mangement and Megacode. (3 hours)
  • Optional BLS may be requested at registration (4 Hours with ACLS)
  • Written Exam

Costs for ACLS Provider Update/Renew

  • No cost for HPMC Employees
    • Employees must submit the Education Approval Form 72 hours prior to the class date to be paid for this class. You can download the form through the HPMC Connect/ Education Page/ Quick Links

Continuing Education

  • 3.0 Hours Certificate will be given at the course.  BRN CEP# 15122. EMS Provider #62-2034 (Inform at registration if EMS hours are requested  
  • 4.0 Hours additional continuing education may be obtained from AHA for Pre-Course Work and Pre-Course Self-Assessment.  (see course details on elearning.heart.org, CE/CME)

Essential Requirements BEFORE attending the Course

  • Purchase or have available with you the NEW 2020 Guidelines Advanced Cardiac Life Support Provider manual and have with you at the both classes (part 1 and part 2).
  • AHA requires EACH student have a current copy of the book before, during and after the class. Books may not be shared. 
    • ACLS & BLS
      1. HPMC Employees may pick up their books from the Education Department. 
  • BEFORE CLASS: Complete  the ACLS Precourse Self-Assessment and Precourse Work via the link provided below!  No charge from AHA for this product.

    ACLS Precourse Self-Assessment and Precoursework 

     https://elearning.heart.org/course/424/

    Do Not choose  ACLS Precourse Self-Assessment stand alone

     
    Print then bring with you to the class the successfully completed certificates that list ACLS Precourse Self-Assessment (WITH SCORE) and Precourse Work (STATING VIDEO LESSONS COMPLETED) to the class.  The certicates must have your name printed on them.  THESE CERTIFICATES ARE REQUIRED FOR ADMISSION TO THE ACLS CLASS.

*Please note.  If you would like to do your BLS Course (BLS add-on) at the same time as ACLS, please notify at time of registration under "Comments or special requests".  DO NOT REGISTER FOR BLS SEPARATELY.

The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.

ADVANCED PRACTICE RESPIRATORY For Nursing and Respiratory Care Practitioners (REMOTE CLASS ZOOM FORMAT)

This class is presented REMOTELY via Zoom platform

  1. Zoom may be accessed via desk top computers or any mobile devices 
  2. You will receive texts and emails.  Please reply to all messages with your name. Once you confirm, you will be sent all the information (i.e. Zoom Access) to your personal email within 48 hours before the class starts
  3. Please DO NOT BE LATE as you may be declined access to the class
  4. Please call the KMR office at (909) 980-0126 or Terry Rudd at (951) 520-3116 for questions or for Zoom access not received less than 24 hours before the class.  Check spam or junk folder before reaching out.

 

Course Name:

ADVANCED PRACTICE NURSING - RESPIRATORY (REMOTE CLASS ZOOM FORMAT)

Price:

 NO COST

Book/ Materials:

PLEASE PICK UP FROM EDUCATION DEPARTMENT

**PICK UP DAYS IN ADVANCE AS EDUCATION DEPARTMENT IS CLOSED ON WEEKENDS AND HOLIDAYS**

Contact Hours:

6 hours.  California Board of Registered Nursing CEP# 15122 and California EMS CE Provider #62-2034. If EMS CE hours are requested you must notify the instructor at class.

Description:

This program will include a comprehensive overview of pathophysiology, assessment, pharmacology and key aspects such as blood gases and ventilators. The afternoon session will be interactive case-based scenarios related to the respiratory system.

Resources/ FAQ:

Call or Email: kmr@keymedinfo.com  (909) 980-0126.  If Zoom access not received less than 24 hours before the class.  Check spam or junk folder first.

Emailing is preferred for a timely and written response.  

NOTE:

The entire course must be attended to receive a certificate.

 

For questions:  call extension 4582 or email at education@hpmedcenter.com

 

ASSAULT RESPONSE COMPETENCY (ARC) TRAINING (VIA ZOOM) As of January 1, 2022 Not approved for C.N.A or HHA credit

ASSAULT RESPONSE COMPETENCY (ARC) TRAININING VIA ZOOM

REMOTE CLASS with an instructor

NOTE: As of January 1, 2022, remote class is not approved for C.N.A or HHA CE credits.

1.  Zoom platform.  You will need to establish an account (if no account yet) at: Zoom.US (from a desktop) or Zoom App (from mobile devices)

2.  You may access a remote class anywhere via a computer/mobile device with camera, internet access and microphone.   LATE PARTICIPANT MAY BE ASKED TO RESCHEDULE AT A LATER TIME.

3.  An email will be sent to you from "KMR Education" or one that identiifies the class being taken, 2 days before the class- you must have a personal email address in your registration (check Spam or Junk folder if not found in inbox).  Professional email gets blocked by the organization's web security.  If access has not been received within 24 hours of the class, call 909-980-0126.

4.  Once class is completed, submit Time Adjustment/Correction Form (formerly JB DEV Correction Sheet) to director/designee showing the date, time and description of class.  JB DEV Correction Sheet is located in the HPMC Connect-->Departments-->Payroll or Education Department

5.  As soon as class is completed, present certificate of completion to HR.

 

For CNA and HHA please note: According to the CDPH, CNAs/ HHA will not be able to receive continuing education for REMOTE classes.  CNA and HHAs may still take the course and receive a certificate but not for CNA/HHA continuing education. 

This 2 hour class will include the following:  General safety measures, personal safety measures, the assault cycle, characteristics of aggressive and violent patients, strategies to avoid physical harm, and restraining techniques.  Participants will need to wear comfortable clothing.  Hands-on techniques are included.

Book:     

SEIU 121 and UHW members, who are eligible to receive benefits from The SEIU-UHW West & Joint Employer Education Fund, will no longer be required to purchase books for classes including: BLS-CPR. ACLS, PEARS, ARC and PALS. The Education Fund will be paying for the books.

To learn more about additional Education Fund services: including, but not limited to free online Continuing Education Units, BLS-CPR, and computer trainings please visit: www.seiu-uhweduc.org or contact 888.872.4606

If you have a book, please bring to the class; otherwise, one will be emailed to you

Contact Hours:  2 hours per California Board of Registered Nursing CEP# 15122

Location:  REMOTE

Education Approval Form:  NOT required

 

Questions/Inquiries: 

Please call Education Department at 323-913-4582 or email at Education@hpmedcenter.com

BLS/CPR Renewal Provider (LIVE) AHA 2020 Guidelines Full Live Course

BLS (Basic Life Support Provider Renewal (LIVE) 2020 Guidelines Full Live Course

Description

This class will cover BLS content, videos, exam review and demonstration of skills. This course is appropriate for all persons wanting BLS and AED content.  The program is geared for healthcare providers.  Others may attend. The exam contains 25 multiple choice questions. The exam will be given in class. This is a LIVE class and all requirements for BLS Healthcare Provider will be completed in this session.  Social distancing, PPE, Temperature checks may occur according to current CDPH Covid 19 Guidelines.  Mask may be required per facility policy and/or CDC Guidelines.  Enrollment is limited.

  • This LIVE class session inlcudes Part 1, Part 2 and written exam
  • 3 hours for Renewal
  • Cards will be sent digitally within 24 hours
  • Certificates as applies will be given at the end of class.  
  • Non-HPMC employees (Travelers/Registry) Fees to be paid at the class
    • Course fee $50, Card is included, Book from Key Med if not with you $20
    • Contract personnel, K-Pass - Card $10, Book from Key Med if not with you $20

 Continuing Education

Continuing education for a total of 3 hours may be given for EMS or C.N.A. (not HHA)  The BRN does not approve continuing education for BLS courses.

EMS  #62-2034       C.N.A. (not HHA) NAC #1046

Essential Requirements BEFORE attending Class

  • Pre-Purchase or bring to class with you the NEW 2020 Guidelines BLS Provider manual and have with you.
  • HPMC employees can pick up a book from Education Department. Non HPMC employees, books are available at the class but will be less expensive if purchased online.
  • AHA requires EACH student have a current copy of the book before, during and after the class. Books may not be shared.  
    • https://shopcpr.heart.org Book Fees
    • Courses
    • BLS
      1. BLS Provider Manual eBook Product Number: 20-3102 $14.00 OR
      2. BLS Provider Manual Product Number: 20-1102 $16.00

Dress Code: In order to maintain a safe and professional presence when attending all HPMC classes, business casual attire is expected of all participants.

**Unacceptable attire includes the following:

    • Revealing,  see-through or tight-fitting garments including:
      • Tube, tank, crop-tops, nor other low cut tops
      • Shorts, skirts, dresses
    • Saggy/baggy pants  or shirts
    • Leggings without proper longer shirt or sweater coverage
    • Ripped or distressed clothing; jeans
    • Sandals, slip on shoes without back/heel straps(e.g. “Crocs”),  heeled/platform shoes and no open toe shoes—all are unsafe for class participation
    • No gang related attire
    • No hats

**Note:  Persons not wearing professional and safe clothing to class may not be admitted and will be asked to reschedule.

IF YOUR ACLS or PALS EXPIRING AT THE SAME TIME, MAY TAKE BLS WITH ACLS or PALS ON THE SAME DAY.  IF TAKING BLS WITH PALS or ACLS, DO NOT REGISTER HERE, REGISTER UNDER ACLS or PALS THEN ADD "OPTIONAL BLS" ON THE COMMENT BOX.

 The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.

CRITICAL CARE REMOTE CLASS (ALL Sessions A-F)

This class is presented REMOTELY via Zoom platform. 

  1. You will be sent an invitation via your personal email address to join the class via Zoom one week and within 24 hours before the class starts.  Check spam/junk folder if not found in inbox.
  2. You will receive texts and emails.  Please respond promptly to all messages with your name and requested response.  
  3. Zoom may be accessed via computer, tablet or smartphone.
  4. If you have questions, please call our office (909) 980-0126 or Terry Rudd (951) 520-3116 (text preferred)

Courses may be cancelled for low or no enrollment.

 

Course Name:

Critical Care Nursing (ALL SESSIONS) REMOTE CLASS

Materials and Fees:

FREE for HPMC employees including class and materials if mandated to take.

If not mandatory, make take class for free but must pay for materials (materials may be reimbursable by Education Fund) to Key Medical Resources on registration

Critical Care Nursing Made Incredibly Easy (4th edition) ISBN 13: 978-1-4963-0693-7 OR 5th edition ISBN 13: 9781975144302

Required notebook: $60.00; Required book: $55.00

Materials may be picked up from Education Department prior to class date

Contact Hours:

36 hours California Board of Registered Nursing CEP# 15122 

Description:

Session A

Introduction to Critical Care, Lab Values with Integrated Assessment and Medications

Session B

Cardiovascular, Hemodynamics, Swan-Ganz Pulmonary Artery Catheter, Myocardial Infarction and Interventions

Session C

Sepsis, Code Blue, Rapid Response, IV Drugs, Procedural Sedation, and GI

Session D

Respiratory, ABGs, Ventilators, Tracheostomy Care

Session E

Neurological, Endocrine, Renal Overview and Chest Tubes

Session F

Final Session

CRITICAL CARE F - Case Studies, Final Exam

Homework and practice test are turned in the second to last session of class

Must be taken last.

  • Class materials and books may not be returned if opened.
  • The entire course (6 sessions) must be attended to receive a certificate. If a participant misses one session the missed session may be made up at a future class.

Note:  If mandated to take this class, complete "Time Adjustment/Correction Form" if attending off campus, then submit to manager to get paid.  If working and already on the clock, no need to complete "Time Adjustment/Correction Form."   

For further questions/inquiries, please contact 323-913-4582 or email at education@hpmedcenter.com

Hospital Fire & Life Safety

To ensure the safety of all patients, visitors and employees of health care facilities during fire emergencies, the Los Angeles Fire Department has established minimum requirements for fire, life safety and evacuation training. This class includes hands-on skills training.

COVID-19 Requirements: Face covering is required

Late Admissions: Admissions will not be allowed after 9:40 a.m. and will be asked to register for the next class.

Payment: 

  1. Non-HPMC Employees/ Contract staff/ Traveler & Registry/ Physicians: $50 dollar payment to the instructor is due on the day of the class. Check, cash or Venmo payments only. 
  2. Employees: Payment is not required; however, please make sure to submit your Education Approval Form 72 hours prior to the class date. You can download the form through the HPMC Connect by going to the Education Department web page.

Class Materials: Handouts will be provided on the day of the class. 

Dress Code: In order to maintain a safe and professional presence when attending all HPMC classes, business casual attire is expected of all participants.

**Unacceptable attire includes the following:

    • Revealing,  see-through or tight-fitting garments including:
      • Tube, tank, crop-tops, nor other low cut tops
      • Shorts, skirts, dresses
    • Saggy/baggy pants  or shirts
    • Leggings without proper longer shirt or sweater coverage
    • Ripped or distressed clothing; jeans
    • Sandals, slip on shoes without back/heel straps(e.g. “Crocs”),  heeled/platform shoes and no open toe shoes—all are unsafe for class participation
    • No gang related attire
    • No hats

 

**Note:  Persons not wearing professional and safe clothing to class may not be admitted and will be asked to reschedule.

 

If you have any questions, please contact the Education Department at (323) 913-4582

Thank you.

NEONATAL RESUSCITATION PROGRAM (NRP) FIRST TIME/RENEWAL

ATTENTION: Effective January 1, 2022: NRP Curricula will no longer be available via HPMC HealthStream. Please read the process below on how to complete this class.

 

NON - HPMC Employees - Please register through https://keymedinfo.enrollware.com/dualcalendar

 

HPMC Employees:

IMPORTANT: To be admitted to this class (Part 2 of NRP) which is the hands-on portion of the NRP,  the staff must complete the on-line exam, all chapters (Part 1) from the NRP Learning Platform.  The certificate (proof of completion of Part 1) is required to be admitted in this skill assessment class (Part 2).  

PART 1 - To take NRP Exam. You must go to the following link:  https://NRPlearningplatform.com/login  and register. You must first create an account in the NRP Learning Platform (RQI partners). 

  • Go to the NRP Catalog on the top left of the screen. 
  • Select either Essentials or Advanced under "Course Type" to the left of the screen then click Enroll. Essentials are for the staff RNs who are only responsible for the resuscitation of a newborn up to PPV, and they are the RNs working in MBCU and Labor & Delivery.  Advanced is for RNs and RTs who work in the NICU.  Advanced delivers a curricula beyond PPV.  It is important that you select the correct one.
  • Complete payment information to enroll..
  • Part 1 (from the NRP learning platform) MUST be completed PRIOR to Part 2 (skill/instructor-led event)
  • You have unlimited attempts to take the exam.
  • After completion of part 1,  print out the e code certificate of completion.. You MUST bring this to your Instructor-Led Event.

PART 2 - Instructor-Led Event/Skill Demonstration at HPMC

You must register for NRP 8th edition Instructor-led Events via the NRP Learning Platform before attending the event.  You can either register yourself for events or you can be registered by an instructor or administrator.  The event must be completed and graded as passed before you have access to the evaluation.

Once all steps are complete and you have been passed by the instructor, you will be sent a link to access your NRP Provider eCard.

Books: NRP 8th edition books are available in the Education Department. 

Compensation:

NRP Learning Platform-submit "Timekeeping Adjustment Correction Form" to your manager/designee

Instructor-Led Event/Skill part-submit a complete and signed Education Approval form to Education Department prior to class

Online Class Fee Reimbursement:

May be done 1 of the 2 ways:

Via HR-complete the CEU Reimbursement form found in the HPMC Connect under Human Resources

Via SEIU Education Fund- copy and paste online link https://www.surveygizmo.com/s3/4984375/Conference-CEU-Reimbursements

 

You must register for the hands-on Skills Assessment (Part 2 of the NRP Provider Class) by clicking "Continue with Registration" button below.

 

NEW HIRE BASIC DYSRHYTHMIA (EKG) TESTING

This is the new hire electrocardiogram (ECG) rhythm recognition testing.  RNs and monitor techs who work in the emergency department (ED), critical care areas (ICU), definitive observation unit (DOU), Telemetry, Labor and Delivery (L&D), Interventional Radiology (IR), Post Anesthesia Care Unit (PACU), Cath Lab, Gastrointestinal Lab (GI Lab) and Nursing Office (Admin Nursing Supervisors) MUST take the EKG testing.

Must pass with a minimum score of 85%

Location: Doctor's Tower, A level, Education Training Center (ETC)

Sign ups for each class closes 2 days before the testing date.  Please make sure you sign up in a timely manner.

 PLEASE CONSULT WITH YOUR DIRECTOR/COORDINATOR PRIOR TO REGISTRATION TO AVOID OVERTIME IF TESTING AFTER ORIENTATION WEEK.

For any questions/additional inquiries or to cancel registration, please contact Education Department at 323-913-4582 or extension 4582 or email at education@hpmedcenter.com.

PALS Update/Renew 2020 Guidelines with Precourse Work and Precourse Self-Assessment (Optional BLS Add on)

PALS Update/Renew 2020 Guidelines with Precourse Work and Precourse Self-Assessment (Optional BLS Add on) Effective 8.1.2021

We are no longer offering Part 1 (zoom) Part 2 skills 

Description

    The AHA Pediatric Advanced Life Support (PALS) Provider Course is designed for pediatricians, nurses, paramedics, respiratory therapists, emergency physicians, and other healthcare providers who care for infants and children. The PALS Provider Course teaches participants:
      • To recognize infants and children at risk for cardiopulmonary arrest
      • Strategies needed to prevent cardiopulmonary arrest in infants and children
      • Skills needed to resuscitate and stabilize infants and children in respiratory failure, shock, or cardiopulmonary arrest

This class will cover PALS content, videos, dysrhythmia overview, exam review and demonstration of skills. Knowledge of cardiac dysrhythmias is essential.  The exam contains multiple rhythm strips for interpretation.

Continuing Education certificate will be given at the class.  Digital card will be sent within 24 hours.

  • Precourse Assessment and Pre-Course Work must be completed before coming to the class.
  • Course will include PALS Overview, rhythm review, exam review and megacode review.  Skills testing will include adult BLS, Airway Mangement, Intrasseous and Megacode. (3 hours)
  • Optional BLS may be requested at registration (4 Hours with PALS)
  • Written Exam

Costs for PALS Provider Update/Renew

  • No fee for HPMC Employees
    • HPMC Employees must submit their Education Approval Formto Education Department 72 hours prior to the class date in order to be paid. The form is available through HPMC Connect/ Education Page/ Quick Links
  • Contract staff: Fees to be paid at the door.  
  • PALS Course fee $150, Card $15, Book from Key Med if not with you $55
    • Contract personnel, K-Pass - Card $15, Book from Key Med if not with you $55

Costs for BLS Add on to PALS

  • No fee for HPMC Employees
  • Contract staff: Fees to be paid at the door.  
  • BLS Course fee $50 (includes card) Book from Key Med if not with you $20
    • Contract personnel, K-Pass - Card $10, Book from Key Med if not with you $20

Continuing Education

  • 3.0 Hours Certificate will be given at the course.  BRN CEP# 15122. EMS Provider #62-2034 (Inform at registration if EMS hours are requested  
  • 3.5 Hours additional continuing education may be obtained from AHA for Pre-Course Work and Pre-Course Self-Assessment.  ((see course details on elearning.heart.org, CE/CME))

Essential Requirements BEFORE attending the Course

  • Purchase or have available with you the NEW 2020 Guidelines Advanced Cardiac Life Support Provider manual and have with you at the both classes (part 1 and part 2).
  • AHA requires EACH student have a current copy of the book before, during and after the class. Books may not be shared.  Book fees
    • HPMC Employees: Books may be picked up in the Education Department.
    • Contract staff mey purchase their books at: https://shopcpr.heart.org 
    • Courses: PALS & BLS
  • Complete BEFORE CLASS the PALS Precourse Self-Assessment and Precourse Work Required Before Class!  No charge from AHA for this product.

    • Link to PALS Precourse Self-Assessment and Precourse Work with Videos:  

      https://elearning.heart.org/course/426

      Do Not choose  PALS Precourse Self-Assessment stand alone

      Bring successfully completed certificates that will list both PALS Precourse Self-Assessment with score and Precourse Work with Videos.  You must print both the completed certificates and bring with you to the class.  The certicates must have your name printed on the certificates.   

*Please note.  If you would like to do your BLS Course (BLS add-on) at the same time as PALS, please notify at time of registration under "Comments or special requests."  DO NOT REGISTER FOR BLS SEPARATELY.

The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.

PRECEPTOR CLASS FOR NURSING AND NON-NURSING PERSONNEL (LIVE/IN-PERSON CLASS)

***PRECEPTOR TRAINING FOR NURSING and NON NURSING PERSONNEL (Live/In-Person Class)***

 

  • Description:  Learn the skills and techniques to become an excellent preceptor.  Geared for non-nursing personnel and others who are mentoring and training.  Discussion on learning styles, beginner to expert characteristics, leadership and evaluation techniques. 
  • Contact Hours: 4.0 hours.  California Board of Registered Nursing CEP# 15122. 
  • Required Book: Handouts will be emailed
  • Course fee: FREE
  • Education Approval Form:  Required

 

For questions, please call 323-913-4582 or ext. 4582 or email at Education@hpmedcenter.com 

PRESSURE INJURY EDUCATION (P.I.E.)

PRESSURE INJURY EDUCATION

Objectives:

▪ Identify the different layers of the skin

▪ Differentiate between a full and partial thickness injury

 

▪ Describe what a Pressure injury is according to the NPIAP

▪ List & define the stages of Pressure injuries using the NPIAP staging definitions

Location:  

Doctor's Tower, A level, Lecture Hall

Attendees:

Mandatory for ALL charge nurses and ALL relief charge nurses plus additional staff RNs who are willing to be a resource/champion on pressure injuries

Education Approval Form:

Required to be submitted on the day of the class

 

Questions/Inquiries:

Please call Education Department at ext. 4582 or email via education@hpmedcenter.com

 

TeamSTEPPS

Team STEPPS is a teamworko system designed for health care professionals. It is based on evidence and provides tools to improve communication and teamwork skills among healthcare teams, including patients and family caregivers. The goal of the TeamSTEPPS is to optimize patient outcomes and create and sustain a culture of safety. 

CE: 4.0

location: Medical Staff Conference Room

Food: Light breakfast or lunch will be provided during training. 

Length of class: 4hrs (with two 15min breaks)

 

Provider approved by the California Board of Registered Nursing, Provider Number 14449

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Contact Us

Cha-Hollywood Presbyterian Medical Center
 1300 North Vermont Avenue
Los Angeles, CA 90027

phone 323-913-4582

Promo Codes:

  • HPMC: HPMC Employees ONLY 
  • PATD: (Pay At The Door) Non-HPMC Employees/Contract staff